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Fee Protection Scheeme

With the implementation of the Private Education Act in 2009, the Council of Private Education (CPE), a government statutory body, was established to regulate the private education sector in Singapore.  All Private Education Institutions (PEI) are required to comply with the regulations under the new Act. Under the Private Education Act, the Council for Private Education will implement two schemes — the Enhanced Registration Framework (ERF) and a quality assurance scheme called EduTrust.

As required under the Enhanced Registration Framework, Ascend undertakes to inform CPE and its students of any change in ownership or management within 14 working days.

Ascend is going through a transition period to EduTrust and has put in place some mandatory requirements, namely PEI-Student Contract, Fee Protection Scheme (FPS) and Medical Insurance Coverage, under the EduTrust Certification Scheme regulated by the Council of Private Education (CPE)

PEI-Student Contract

The aim of the new quality assurance, Edutrust, is to enhance the confidence of students and their parents in the quality of education in Singapore, Ascend will enter into a standard PEI- Student Contract with the student. The purpose of the contract is to safeguard the students’ rights by laying out important terms and conditions governing the relationship between the student and Ascend. 

A copy of the PEI-Student Contract and Advisory Note in English is available for your reference on the Ascend Website at www.ascend.edu.sg.  We also encourage you to also refer to a copy of the PEI-Student Contract (in Chinese 参考学生合同 and Vietnamese hợp đồng cho học sinh tham khảo) at: http://www.cpe.gov.sg/cos/o.x?c=/cpe/pagetree&func=view&rid=485

Ascend is a Private Education Institution (PEI) that participates in the Fee Protection Scheme (FPS). The EduTrust for Education is mandatory for all private education providers with international students. Effective  21  December  2009.   All  fees  collection  from  students,  both  local  and  international  will  be protected  via  an  escrow  bank  account  or  insurance  scheme.  Ascend adopts the HSBC Insurance FPS insurance scheme. A copy of the master insurance agreement between CPE, Hong Kong and Shanghai Banking Corporation Insurance and Lonpac Insurance Bhd (the “Master Insurance Agreement”) and acceded to by Ascend for the purpose  of  insuring,  among  other  things,  the  Student  is  available  at  www.ascend.edu.sg.

The Master Insurance Agreement sets out, among other things, the events under which Hong Kong and Shanghai Banking Corporation Insurance shall indemnify the Student for Fees paid to SIC.

The FPS protects the international students' fees in the event a PEI is unable to continue operations due to insolvency and/or regulatory closure. It also protects the student if the PEI fails to pay penalties or to return fees to students arising from judgments made against it by the Singapore Courts; or, in the case of death or permanent disability by accident.

All  students  are  required  to  sign  the  Standard-PEI   Student  Contract,  applying  for  the  FPS  and acknowledge the Form 12 of Private Education Act (No.21 of 2009) to verify that they fully understand the FPS - Regulation 25(5)(b). Students can also check on their fees protection status via the CPE website – www.cpe.gov.sg by inputting either their Singapore Identification Card number (NRIC) or Foreign Identification Number (FIN).

For  the  FPS  insurance  protection,  insurance  will  be  purchased  within  the  same  day  via  the  HSBC EduSphere portal when fee is collected and receipt of payment is issued.  However, in the case of student fee  payment  via  telegraphic  transfer  or  e-banking,  the  insurance  will  be  purchased  within  three  (03) working after the fee is credited to our bank account and issuance of payment receipt.

All update on changes to student status will be notified to HSBC Insurance via EduSphere portal. Email notification from EduSphere will also go to students directly.