Call us at (65) 6338 1378
 
 
Free Placement Test
Quick Enquiry Form
 

Student Confidentiality Policy
 
Upcoming Courses
 
IELTS (4 Skills) Preparatory Courses
(Starting 8 April, 18 April, 20 May, & 30 May)

Certificate in Business Communication Skills
(Starting 15 May, 12 June, 17 July, & 21 August)

4 Week General English Short Courses
(Starting 2 May, 29 May, & 3 July)

12 Week General English Courses
(Starting 2 May, 29 May, & 3 July)

Certificate in Writing Skills (Starting 6 June, & 29 Aug)

 
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Contact Details
 
Ascend Education Centre

19 Carpenter Street,
#01-01,
Singapore 059908

(Click for Location Map)

Nearest
MRT Station:


Clarke Quay, Take Exit 'E'

Tel: (65) 6338 1378

Email us at : enquiry@ascend.edu.sg


Opening hours:
Mon – Thurs: 9am – 9pm
Fridays: 9am – 6pm
Saturdays: 9.30am – 5pm
(Closed on Sundays and Public Holidays)
 

 

Course Overview | Schedule & Fees | Apply | Course Aim | Syllabus | Teachers | Certificate


1.  Course Overview

This is the perfect short course for working professionals in Singapore whose first language is not English and who want to improve key business communication skills they use in the workplace with a focus on improving participant’s soft skills when presenting, participating in discussions and emailing colleagues and customers.

Choose what you want to focus on

The 48 hour course is divided into 3 sixteen hour modules with each module developing a setting for using and improving your spoken business communication skills. The three modules focus on skills development while presenting, communication with colleagues and customers and emailing. You can decide to study one, two, three or all modules, the choice is yours.

On this course, you will:

  • Understand and use the key principles of Business Communication.
  • Organize and express your ideas verbally in a Business environment.
  • Learn and demonstrate the use of essential business vocabulary.
  • Develop and demonstrate essential Business Communication Skills such as making presentations, taking part in discussions and writing effective emails.
  • Learn and apply techniques for effective interpersonal communication in the workplace.

By the end of the course, you will have developed the communication skills necessary to:

  • Improve your speaking, listening and writing skills to be a more effective communicator with colleagues and customers.
  • Deliver persuasive presentations.
  • Become clearer and more confident when you speak with colleagues and customers.
  • Write effective email

 

2. Course Schedule & Fees

Certificate in Business Communication Skills (3 Skills)
(Awarded by Ascend Education Centre)

Certificate in Business Communication Skills (3 Skills)

Start
&
End Dates

Days

Time

Contact Hours

Teacher                  Student Ratio

Course Fee
(Inclusive of GST)

Application Fee
(Inclusive of GST)

Entry Requirement

3 April - 3 July

Mon & Wed

19:15 – 21:15

48 Hours

   1:16

S$1080

S$60.50

Passed Free Diagnostic Test

15 May - 7 Aug

Mon & Wed

19:15 – 21:15

48 Hours

   1:16

S$1080

S$60.50

Passed Free Diagnostic Test

12 June - 6 Sep

Mon & Wed

19:15 – 21:15

48 Hours

   1:16

S$1080

S$60.50

Passed Free Diagnostic Test

17 July - 9 Oct

Mon & Wed

19:15 – 21:15

48 Hours

   1:16

S$1080

S$60.50

Passed Free Diagnostic Test

21 Aug - 13 November

Mon & Wed

19:15 – 21:15

48 Hours

   1:16

S$1080

S$60.50

Passed Free Diagnostic Test

 

Certificate in Interpersonal Communication Skills
(Awarded by Ascend Education Centre)

Certificate in Interpersonal Communication Skills

Start
&
End Dates

Days

Time

Contact Hours

Teacher                  Student Ratio

Course Fee
(Inclusive of GST)

Application Fee
(Inclusive of GST)

Entry Requirement

15 May - 7 June

Mon & Wed

19:15 – 21:15

16 Hours

   1:16

S$400

S$60.50

Passed Free Diagnostic Test

21 Aug - 13 Sep

Mon & Wed

19:15 – 21:15

16 Hours

   1:16

S$400

S$60.50

Passed Free Diagnostic Test


Certificate in Emailing Skills
(Awarded by Ascend Education Centre)

 

Certificate in Emailing Skills (Awarded by Ascend Education Centre)

Start
&
End Dates

Days

Time

Contact Hours

Teacher                  Student Ratio

Course Fee
(Inclusive of GST)

Application Fee
(Inclusive of GST)

Entry Requirement

12 June - 10 July

Mon & Wed

19:15 – 21:15

16 Hours

   1:16

S$400

S$60.50

Passed Free Diagnostic Test

18 Sep - 11 Oct

Mon & Wed

19:15 – 21:15

16 Hours

   1:16

S$400

S$60.50

Passed Free Diagnostic Test


Certificate in Presenting Skills
(Awarded by Ascend Education Centre)

Certificate in Presenting Skills (Awarded by Ascend Education Centre)

Start
&
End Dates

 

Days

 

Time

 

Contact Hours

 

Teacher                  Student Ratio

Course Fee
(Inclusive of GST)

Application Fee
(Inclusive of GST)

Entry Requirement

17 July - 14 Aug

Mon & Wed

19:15 – 21:15

16 Hours

   1:16

S$400

S$60.50

Passed Free Diagnostic Test

16 Oct - 13 Novl

Mon & Wed

19:15 – 21:15

16 Hours

   1:16

S$400

S$60.50

Passed Free Diagnostic Test


3. Application Procedure

Step 1: Take a Free Placement Test at Ascend Education Centre

To apply for this course you will need to take a free placement test at our Centre with our professionally qualified teacher.

If you would like to book your free placement test, call us or email us:

6338 1378


enquiry@ascend.edu.sg

 

The test will take 30-45 minutes. The purpose of the test is to find out your current level of English. Your written language level must be at an Intermediate level as this course is for working professionals in Singapore whose English is at a similar level. This way the participants in the course can communicate effectively with each other. In addition, all course participants must be a minimum age of 16 by the course commencement date. Please bring your IC/Passport with you for identification purposes.

Step 2: Decide if you want to enroll by completing Application Form and paying Application Fee

Upon receiving your speaking test result from our professional teacher and provided it is between Intermediate to Upper Intermediate levels, you can decide if you wish to apply for the course. The choice is yours. To apply for admission, you need to fill in the application form and pay a non-refundable application fee of $60.50 for administrative purposes.

Enjoy greater customer choice as an enrolled student through our clear withdrawal and refund policies

We believe in customer choice and we believe you should be in a class where you are satisfied with the service we are providing you with. If you are unhappy, for any reason, with your course and you decide to withdraw within seven days of commencing your course, we will refund you 95% of your course fees within seven working days. 

Step 3: Pay Course Fee & Receive Course Materials

You will receive your course materials once you pay the course fees.

Modes of Payment for Application & Course fee

We are happy to offer you the following choices for your mode of payment:

Cash, NETS, TT, Credit Card, SGD Crossed Cheque made payable to: ‘Ascend Education Centre Pte Ltd’.


4.  Teaching Methodology & Materials

To achieve the key learning outcomes of this course, our professionally trained teachers will provide functional and topic-based language using authentic and adapted business materials and motivating learner-centered activities such as role-plays, mini-presentations and discussions in the classroom. This way, you will have ample opportunities to apply the business communication skills you need to know to speak and write with clarity and accuracy in a variety of everyday workplace situations.


5.  Course Syllabus

The course is divided into three modules with each module developing a setting for using and improving your business communication skills.

Module 1: Interpersonal Communication Skills

  1. clearly outline your position
  2. state facts coherently and give reasons
  3. use logical linking words and discourse markers to build an argument
  4. check for understanding
  5. invite responses
  6. make suggestions
  7. develop and apply strategies to deal with different views and reach an agreement
  8. summarize your position

Module 2: Emailing Skills

  • use appropriate language for beginning and ending emails
  • differentiate between language for formal and informal emails
  • structure an e-mail message
  • demonstrate clarity and coherence in layout and language
  • use phrases for linking, explaining and supporting ideas to ensure cohesion
  • choose the appropriate level of formality
  • alter the tone of an email
  • check for grammatical range and accuracy in writing

Module 3: Presenting Skills

  1. plan a coherently structured presentation to communicate effectively 
  2. use your body and voice to get your message across
  3. use time-saving and effective words and thought groups for opening a presentation
  4. use time-saving and effective phrases and thought groups for outlining, organizing ideas and moving between sections in a presentation
  5. use effective fillers and small talk to engage your audience
  6. use effective techniques and phrases for clarifying and checking audience understanding
  7. use effective techniques and phrases to deal with problems and questions
  8. have the confidence to get up and do it

6. Teacher's Profile for Certificate in Business Communication Skills

David DoyleRobin Hull ,
I am a UK citizen who first visited Singapore five years ago.  Instantly being drawn to Singapore’s diversity of people and culture (and its kopi) I decided to spend as much time here as possible. Driven by a desire to know more about my own language, I completed a degree course at Roehampton University in London in English Language and Linguistics. 

I have also completed a University of Cambridge CELTA qualification. I am a fitness and running enthusiast and I have recently started training to run a half marathon.  I also enjoy more sedate activities such as music, radio and film. My teaching style is to keep things as enjoyable as possible with plenty of student interaction.  Whenever I can I try to relate lessons to students’ own lives.


7. Certificate

You will be awarded with a Certificate of Attendance by Ascend – The English Professionals upon fulfilling the attendance requirement of 75% or above by the end of the course. If you are not able to attend class for a medical or work related reason, please do inform us in advance so we can inform your teacher. Please note that there are no make-up lessons for lessons missed.

 

 

 
Ascend Education Centre
19 Carpenter Street, #01-01
Singapore 059908
(Nearest MRT Station: Clarke Quay/Raffles)
View Location Map

 

Pathway to Ascend Education Center »» Alight at Clarke Quay MRT »» Exit from Eu Tong Sen Road »» Use the footbridge to cross to North Bridge Road »» Turn left into Carpenter St and we are located at number 19