Consultant Code of Conduct

Introduction

Ascend Education Centre has formulated an Education Consultant Code of Conduct to form the basis of developing a professional relationship between the School and the Consultant. The Code outlines a number of standards in order for the Consultant to maintain the highest professional standard, act ethically with due diligence, fairness, integrity, honesty and dignity and in a manner that is not detrimental to the public interest, the student, Ascend Education Centre or the Singapore international education sector.

Code of Conduct

1. The Consultant is aware of the Case Trust for Education requirements, Immigration and Checkpoints Authority (ICA) policies and procedures related to international students and the terms and conditions of study at Ascend Education Centre.
2. The Consultant agrees to employ appropriately qualified staff, or to train all staff who will assess the extent to which the applicant meets the requirements of Ascend Courses for which they are applying based on the applicant’s qualifications and proficiencies.
3. The Consultant ensures that the recruitment of students is conducted at all times in an ethical and responsible manner and consistent with the requirements of Ascend courses as detailed in materials published by Ascend Education Centre.
4. The Consultant ensures all applicant information collected as part of the application and enrolment process is securely kept and that the handling and divulging all of applicant information complies with the privacy policy of Ascend Education Centre and to make available all original applicant documents to Ascend Education Centre upon request.

Responsibilities of the consultant

The Consultant agrees to provide the following services:

1. To fairly and accurately represent Ascend Education Centre at all times and to acknowledge that false representation of the relationship between the Consultant and Ascend Education Centre, or misrepresentation of Ascend Education Centre course fees, course content, facilities, aims and corporate objectives shall result in immediate termination of this contract by Ascend Education Centre.
2. To liaise regularly with Ascend Education Centre in order to confirm receipt of applications, arrange payment schedules, inform Ascend Education Centre of potential opportunities, marketing activities and issues.
3. To act as a point of contact for Ascend Education Centre in the formulation and distribution of Ascend Education Centre publicity materials relevant to the recruitment of international students.
4. To advise Ascend Education Centre of any Government initiatives or laws having a direct bearing upon this agreement and the recruitment of international students generally.
5. To keep and maintain records of all applications submitted to Ascend Education Centre in absolute confidentiality and make such records available to Ascend Education Centre on request.
6. To refrain from the appointment of Consultants or representatives acting for or on behalf of the Consultant without the prior consent of Ascend Education Centre. Such Consultants or representatives acting for or on behalf of the Consultant, when approved, are subject to the same professional codes of ethics as the Consultant. They too, must also undertake not to misrepresent Ascend Education Centre in any way.
7. To refrain from any activities that may, by association, be detrimental to the reputation or integrity of Ascend Education Centre.