About Ascend

Message from CEO

A warm welcome to Ascend Education Centre Singapore! I understand that the decision to study abroad and improve your English is not an easy one to make. The most important factor in making that decision should be the quality of the school you intend to study in. Ascend is a warm and friendly school with professionally qualified teachers and trained staff. We have students enrolled at Ascend from all over the globe.

Our job is to inspire you to express yourself with confidence through the delivery of high-quality English language courses which combine 3 hours of classroom teaching in small classes of 15 students with 2 hours of e-learning in our state of the art multimedia lab. In line with this commitment to educational quality at Ascend, we offer the following support services to our international students:

• We have 5 full-time professionally qualified English teachers (including our Director of Studies) registered with MOE. Link to full-time teacher’s page.
• We have a maximum teacher-student ratio of 1:15 for all part-time and full-time certificate courses to ensure you have enough time to practice your speaking and for your teacher to be able to give you individual attention.
• We have 6 classrooms each with a capacity of 15 students each and a multimedia language lab with 45 networked pc on high speed broadband. We have the capacity to take 180 full-time students on our premises.
• We provide counseling support to our international students.
• We provide 24 hour phone support to our students in the event of an emergency.
• We have a commitment to community involvement for our international students through our Extra Cultural Activities (ECAs) which are organized at least once a term.
• We provide support for international students who wish to register for the IELTS exam in collaboration with IDP Education Pte Ltd who are one of the two organizations who run the IELTS test in Singapore.
• We have a Fee Protection Scheme as required by the Council for Private Education (CPE) in the form of an Escrow Account with the Development Bank of Singapore (DBS).
• All full-time Ascend international students are covered by a Group Medical Insurance Scheme with HSBC Singapore which has been purchased on their behalf by Ascend Education Centre Pte Ltd in line with CPEs requirements.
• We have a clearly stated refund policy and procedures, withdrawal policies and procedures, and transfer policy and procedures on our website. Link to policies and procedures.
• We have a clear complaint-resolution system.
• We have a commitment to confidentiality so that any personal information provided by you will be kept strictly confidential and is used only for the purpose of administering admission into Ascend.